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Trend Micro Maximum Security


Trend Micro can be used on an AADServer. However, customizations are required. The Trend Micro anti-virus software is very eager to stop and delete AADS program files (for no good reason......). And there is a known problem with the Trend Micro software.

 

Trend Micro Exception List

It is absolutely required that the AADS program files are placed on the Trend Micro Exception List. If not, Trend Micro will stop and delete the AADS program files, and the result will be a non-working AADServer.

There is an unfortunate "Catch-22" situation with Trend Micro: when the AADS program files are not on the Trend Micro Exception List, Trend Micro will not only block AADS but also delete AADS program files in a very eager and pro-active way. And because the AADS program files are deleted by Trend Micro, you can not select-and-add them anymore to the Trend Micro Exception List.....

 

Problem

It seems that there is a known problem with the Trend Micro software. Despite being placed on the Trend Micro Exception List, it might still happen that Trend Micro does stop and delete files.

If it is not possible for whatever reason to place all AADS program files on the Trend Micro Exception List, we can only suggest that you stop using Trend Micro, and consider to use some other Anti-Virus solution.


HowTo Install AADS and Trend Micro

  1. Install Trend Micro
  2. Update Trend Micro in any way that it can be updated. If Trend Micro is not fully updated, it might happen that Trend Micro updates itself while installing AADS, and such will only cause trouble.
  3. Download the latest AADS build. At least AADS build 127.22 (Jul 2016) is required. We have done under-the-hood changes in this built such to avoid trouble between AADS and Ant-Virus software, particular trouble between AADServer and Trend Micro.
  4. Temporarily stop Trend Micro
  5. Install AADServer.
  6. Do Not yet reboot. First add the AADServer Program Files to the "Exception List" of Trend Micro.
  7. Reboot.
  8. After the reboot, check that all AADS programs are placed on the "Exception List" in Trend Micro.

 

Temporarily stop Trend Micro

It is required to temporarily stop Trend Micro, such to be able to install AADServer. If Trend Micro is not stopped, it is not possible to install AADServer. Trend Micro will stop and delete AADSetup-files.

 

Trend Micro will show a warning that it has been stopped until the computer restarts.

 

Install AADServer

From here, after stopping temporarily Trend Micro, install AADServer as usual.

When AADS is installed, leave AADSetup as it is. Do not yet click on the Reboot button. First add AADServer to the Exception List of Trend Micro. 

 

Add AADServer to the Exception List of Trend Micro

 

 

 

When C:\Program Files\AADServer is added to the Exception List, go back to AADSetup, and click on the Reboot button:

 

 

After the Reboot, Do Not yet try any remote login.

After the reboot Do Not yet try any remote login. First check that all AADS program files are on the Trend Micro Exception List.


Firewall

Trend Micro does not have its own Firewall settings. Trend Micro does "forward" to the default Windows Firewall. Therefore be sure to configure the Windows Firewall properly.

 


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